Shipping policy

We ship all orders with Royal Mail Tracked 24. Our aim is next-day delivery for all orders placed before dispatch cut-off times. Tracking will be emailed once your order has been fulfilled.

Tracking

  • Every order is fully tracked from dispatch to delivery.

  • You can use the tracking link sent to your email to follow your parcel’s journey.

Dispatch speed

  • Orders are processed and dispatched as soon as possible.

  • Our target is next-day delivery, but this may vary during busy periods.

International shipping

  • We ship worldwide.

  • Import duties, taxes, and customs fees are the buyer’s responsibility.

Delays and courier issues

  • If your parcel is delayed, we will contact the courier on your behalf and provide updates and next steps.

All sales are final

  • We do not accept returns or exchanges.

  • If there is a mistake with your order or an issue on our end, contact us at grindandgarms@gmail.com and we’ll get it sorted.